Privacy Policy

1. Information We Collect

We collect information you provide directly and information gathered automatically when you use our website:

• Personal Information: Full name, email address, phone number, and delivery address — collected when you register or place an order.
• Payment Information: Card details and UPI IDs are processed securely by our payment gateway partners. We do not store full card details on our servers.
• Browsing Data: IP address, browser type, pages visited, time on site, and referral sources — collected automatically via cookies and analytics tools.
• Order History: Products purchased, order values, and return/refund activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To confirm, fulfil, and deliver your orders, and to send order-related communications.
• Customer Support: To resolve queries, process returns, and provide assistance.
• Marketing (with consent): To send promotional emails, offers, and newsletters. You can unsubscribe at any time.
• Website Improvement: To analyse usage patterns and improve the shopping experience.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Delivery Partners: Your name, address, and phone number are shared with courier partners solely for order delivery.
• Payment Gateways: Payment details are processed by secure third-party gateways (e.g., Razorpay) compliant with PCI-DSS standards.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Street10 and its users.

4. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. We use them for:

• Session Cookies: To keep you logged in and maintain your cart during your visit.
• Preference Cookies: To remember your settings such as language and location.
• Analytics Cookies: To understand how users navigate the website so we can improve it.

You can disable cookies through your browser settings, but doing so may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL (Secure Socket Layer) encryption for all data transmission, and our servers are hosted in secure, access-controlled environments. However, no method of data transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and operational requirements.
• Opt-out of Marketing: Unsubscribe from promotional emails at any time via the link in the email or by contacting us.

To exercise any of these rights, please email us at support@street10.com.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no control over their content or practices. We encourage you to review the privacy policy of any third-party site you visit. Street10 is not responsible for the privacy practices of external websites.

8. Children's Privacy

Street10 is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will promptly delete that information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: