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Shipping & Return Policy

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Shipping Policy

We deliver across India using trusted courier partners. Below are our standard shipping timelines and charges:

  • Standard Delivery: 5–7 business days from dispatch.
  • Express Delivery: 2–3 business days from dispatch (available at select pincodes).
  • Free Shipping: On all orders above ₹999.
  • Shipping Charges: ₹99 flat fee for orders below ₹999.

Order Processing

All orders are processed promptly once payment is confirmed.

  • Orders are typically processed within 24 hours of placement.
  • Orders placed on Sundays and public holidays will be processed the next working day.
  • You will receive a dispatch confirmation email with tracking details once your order is shipped.

Return Policy

We want you to love everything you buy. If something is not right, we make returns easy.

  • Returns are accepted within 15 days from the date of delivery.
  • The product must be unused, unwashed, and in its original packaging with all tags intact.
  • Items showing signs of use, damage, or missing tags will not be accepted for return.

Non-Returnable Items

The following items are not eligible for return due to hygiene and safety reasons: innerwear, socks, accessories (earrings, hair accessories), and items purchased during a sale or at a discounted price.

Refund Process

  • Refunds for online payments (Credit/Debit Card, UPI, Net Banking) will be credited to the original payment method within 7–10 business days after we receive and inspect the returned item.
  • Refunds for Cash on Delivery (COD) orders will be processed via bank transfer within 5–7 business days. Please ensure your bank details are shared at the time of return request.
  • Original shipping charges (if any) are non-refundable unless the return is due to a defect or an error on our part.

How to Initiate a Return

1

Contact Support

Email or call us within 15 days of delivery to initiate your return.

2

Get Return Label

We'll email you a prepaid return shipping label within 24 hours.

3

Pack & Ship

Pack the item securely in its original packaging and drop it off at the nearest courier point.

4

Receive Refund

Once we receive and verify the item, your refund will be processed promptly.

Exchange Policy

We understand that sizing can be tricky when shopping online.

  • Size exchanges are allowed once per order, within 15 days of delivery.
  • The replacement item must be of the same product in a different size. Exchanges for different products are not permitted under this policy.
  • Subject to stock availability. If the required size is unavailable, a full refund will be issued.