Product Support
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Frequently Asked Questions
Browsing is easy — simply find the product you like, select your size and quantity, and click "Add to Cart". Once you're ready, proceed to checkout, enter your delivery address and payment details, and confirm your order. You will receive an order confirmation email shortly after.
We accept all major payment methods: Cash on Delivery (COD), Credit & Debit Cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, Paytm), and Net Banking. All online transactions are secured with SSL encryption.
Yes, you can modify or cancel your order within 2 hours of placing it. After that, the order enters processing and cannot be changed. To cancel, please contact our support team immediately via chat or email with your order number.
Standard delivery takes 5–7 business days after dispatch. Express delivery (available at select pincodes) takes 2–3 business days. Delivery timelines may vary during sale periods or public holidays.
We're sorry to hear that. Please contact our support team within 48 hours of delivery with clear photos of the damaged item and packaging. We will arrange a replacement or full refund with no questions asked.
Absolutely. 100% genuine products — always. We source directly from verified brands and authorized distributors. Every item in our catalog undergoes quality verification before it is listed. If you ever doubt the authenticity of a product, contact us immediately.
Currently, Street10 operates exclusively online. Our warehouse and fulfillment center is located in Andheri East, Mumbai, but we do not have a retail storefront open to the public. We are focused on delivering the best online shopping experience across India.
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can also visit our Track Order page and enter your order number to see real-time delivery updates.